Byggvekst support

Fast help that keeps every crew and client on schedule

Contact our team whenever something blocks your workflow. We unblock authentication, signatures, quoting, or project tracking before it impacts your customers.

Email post@byggvekst.no Back to login
Average first reply < 2 business hours
Coverage Mon–Fri, 08:00–17:00 CET
Critical response Priority queue with alerts

Priority incidents

Add “PRIORITY” to the subject line if work has stopped. We’ll jump on:

  • Logins, MFA, or Face ID problems
  • Quote approvals and signature blockers
  • Live project data or sync discrepancies

Everyday requests

We love helping with the smaller things too:

  • User onboarding or role changes
  • Notification or report adjustments
  • Guidance on best practices and workflows

Send the right context

Include these details so we can solve issues on the first reply:

  1. Which page or feature you were using
  2. Timestamp, browser, or device info
  3. Screenshots or error messages if available

Our process

01

Confirm receipt

We acknowledge every ticket so you know it’s logged, then classify the severity.

02

Investigate quickly

Engineers reproduce the issue, sync with backend logs, and prepare a fix or workaround.

03

Follow up

You’ll receive a final summary with steps taken, links to new builds (if any), and prevention tips.